Navien Tankless Water Heater Review

The Navien tankless water heater is a highly efficient and innovative solution for residential and commercial hot water needs. With a focus on energy savings, performance, and environmental sustainability, Navien has established itself as a leading brand in the water heating industry. In this review, we will delve into the key features, benefits, and performance of Navien tankless water heaters, highlighting why they are a popular choice for homeowners and businesses alike.
Efficient Performance and Energy Savings

One of the standout features of Navien tankless water heaters is their exceptional energy efficiency. Unlike traditional storage tank water heaters, which continuously heat and store hot water, Navien’s tankless technology only heats water on demand. This demand-based heating system eliminates standby heat loss, a common issue with storage tanks, resulting in significant energy savings.
Navien's advanced condensing technology further enhances energy efficiency. By capturing and reusing heat that would otherwise be lost through the flue, these water heaters achieve an impressive 96% thermal efficiency. This high efficiency not only reduces energy consumption but also lowers operating costs, making Navien tankless heaters an environmentally friendly and cost-effective choice.
The Navien NPE series, for example, boasts an Energy Factor (EF) rating of up to 0.96, which is among the highest in the industry. The EF rating indicates the heater's overall energy efficiency, taking into account the amount of hot water produced and the energy consumed. With such impressive energy performance, Navien tankless heaters are not only eco-friendly but also eligible for various energy efficiency rebates and incentives.
Precision Temperature Control
Navien tankless water heaters are renowned for their precise temperature control. Equipped with advanced electronic sensors and intelligent controls, these heaters deliver hot water at a consistent and accurate temperature. The temperature can be easily adjusted to meet the specific needs of the user, ensuring a comfortable and reliable hot water experience.
One unique feature of Navien's temperature control system is its Turbulator, a patented technology that ensures even heat distribution within the water heater. This technology prevents temperature stratification, a common issue with traditional heaters, resulting in more efficient and consistent heating performance.
Unparalleled Hot Water Delivery

Navien tankless water heaters are designed to deliver an endless supply of hot water, making them an ideal choice for households and businesses with high hot water demands. By heating water only when needed, these heaters eliminate the common issue of running out of hot water, ensuring a continuous and uninterrupted supply.
The Navien NPE-A series, in particular, offers an impressive 11.1 GPM (gallons per minute) maximum flow rate, making it capable of handling multiple simultaneous hot water applications. This makes the NPE-A series an excellent choice for large families, busy commercial establishments, or properties with multiple bathrooms or kitchens.
Furthermore, Navien's advanced flow-sensing technology ensures that hot water is delivered instantly, eliminating the wait time associated with traditional heaters. This feature is especially beneficial in commercial settings, where quick and efficient hot water delivery is crucial for customer satisfaction.
Compact and Space-Saving Design
Navien tankless water heaters are known for their compact and space-efficient design. Unlike bulky storage tank heaters, Navien’s tankless units are designed to fit into tight spaces, making them an excellent choice for homes and businesses with limited space.
The Navien NPE series, for instance, features a slim and sleek design with a 16.9" x 11.5" x 26.8" footprint, allowing for easy installation in various locations, including closets, basements, or even outdoors. This compact design not only saves valuable space but also enhances the overall aesthetics of the installation area.
Additionally, Navien's tankless heaters are designed with condensing technology, which enables them to operate at lower temperatures. This feature not only improves energy efficiency but also allows for venting options using PVC or CPVC piping, further simplifying the installation process and reducing the need for costly venting materials.
Advanced Safety Features

Safety is a top priority for Navien, and their tankless water heaters are equipped with a range of advanced safety features to ensure reliable and secure operation.
One notable safety feature is the Dual Xenon Flame Detection System, which continuously monitors the flame's presence and condition. In the event of a flame outage or malfunction, the system automatically shuts off the gas supply, preventing potential hazards.
Navien's Freeze Protection System is another crucial safety feature. This system prevents water in the heat exchanger from freezing during cold weather, ensuring the heater's reliable operation and extending its lifespan. Additionally, Navien's tankless heaters are equipped with anti-scald protection, which regulates water temperature to prevent accidental scalding.
Easy Installation and Maintenance
Navien tankless water heaters are designed with ease of installation and maintenance in mind. Their compact size and lightweight construction make them easy to handle and install, reducing installation time and costs.
The Navien NPE series, for example, features a quick-connect water adapter, which simplifies the plumbing connections. Additionally, the heaters come with pre-installed wall brackets, further streamlining the installation process. The user-friendly control panel and digital display make it easy to monitor and adjust settings, ensuring convenient operation and maintenance.
Navien tankless heaters also have a self-diagnostic system that identifies and communicates potential issues, making troubleshooting and maintenance more efficient. Regular maintenance, such as annual cleaning and inspection, is recommended to ensure optimal performance and prolong the heater's lifespan.
Technical Specifications and Performance

Navien tankless water heaters offer a range of models to suit various hot water demands and applications. Here is a comparison of some popular Navien tankless heater models:
Model | Maximum GPM | Minimum Activation Flow Rate | Energy Factor (EF) |
---|---|---|---|
NPE-A | 11.1 | 0.26 GPM | 0.96 |
NPE-S | 8.4 | 0.30 GPM | 0.94 |
NPE-T | 6.6 | 0.40 GPM | 0.93 |

It's important to note that the actual hot water output and performance may vary based on factors such as incoming water temperature, elevation, and simultaneous usage. Navien's advanced flow-sensing technology ensures that the heater adjusts its performance to meet the specific demands of the application.
Warranty and After-Sales Support

Navien offers a comprehensive warranty program to provide peace of mind to its customers. The warranty coverage varies depending on the model and type of installation, but typically includes coverage for parts and labor for a certain period.
Navien's customer support team is known for its expertise and responsiveness. They provide technical assistance and guidance to ensure a smooth installation and operation of their tankless water heaters. Additionally, Navien offers an extensive network of authorized dealers and service providers, ensuring prompt and reliable after-sales support.
Conclusion

Navien tankless water heaters are a superior choice for those seeking energy efficiency, endless hot water supply, and advanced safety features. With their innovative technology, precise temperature control, and compact design, Navien heaters offer a reliable and eco-friendly solution for residential and commercial hot water needs.
By choosing Navien, homeowners and businesses can enjoy significant energy savings, consistent hot water delivery, and a more sustainable approach to water heating. With their impressive performance and industry-leading features, Navien tankless water heaters are a smart investment for the long term.
What is the expected lifespan of a Navien tankless water heater?
+Navien tankless water heaters are designed for long-term durability and reliability. With proper maintenance and care, these heaters can last for 15 to 20 years or even longer. Regular annual cleaning and inspection, as recommended by Navien, can help extend the heater’s lifespan and maintain optimal performance.
Can Navien tankless water heaters be installed outdoors?
+Yes, Navien offers models specifically designed for outdoor installation. These heaters are built to withstand harsh weather conditions and are a popular choice for properties with limited indoor space. The outdoor installation also simplifies venting and plumbing connections, making the process more efficient.
How much can I expect to save on energy costs with a Navien tankless water heater?
+The energy savings with a Navien tankless water heater can vary depending on factors such as hot water usage, incoming water temperature, and the efficiency of the previous water heater. On average, homeowners can expect to save up to 40% on their water heating costs by switching to a Navien tankless heater.